Stop Requiring Sales Skills
It is nearly a mantra in IT that you need "soft skills" and you need to constantly act as a salesperson to "convince" your managers including the CEO, to so what is in the interest of the business. While soft skills, especially sales skills, are good for anyone to have it is insane for a business for force their IT professionals to have them and default to what is effectively corporate sabotage if IT cannot convince us to act in our own interests. We do not require finance, legal, Human Resources, maintenance, or any other department to "sell" to us, do we? Of course not. So why do we require business infrastructure services, one of the most core and critical departments, to have to not only do a very difficult and complicated job, but then after doing so also have to put on a song and dance process of trying to "sell" their hard work to us. We are already paying them for their advice, why are we paying for something we default to not trusting?
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Scott Alan Miller is COO of NTG, a global business and technology consultancy helping companies of all sizes and types, in the US and around the world, tackle management, technology, infrastructure, and staffing challenges since 1999.
https://ntg.co/
[email protected]
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I also wrote a book called "Linux Administration Best Practices". It helps me a lot when people buy it from Amazon.
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