Restore with hard reset or Recovery mode Tecno Spark
Restore with hard reset or Recovery mode your Tecno Spark can solve problems that have not been solved with a normal factory reset.
1- First turn off your Tecno Spark completely. If you can not unlock the screen, press and hold the power button for about 20 seconds and the phone will turn off.
2- Keep holding on volume down and power keys together for a few seconds in your Tecno Spark. In some devices according to the Android version the combination can be the power key and the volume key up.
3- When the Tecno logo is displayed, release the buttons.
4- Move through the menu with the volume up and volume down keys until you reach the "Recovery Mode" option and press the power button to access.
5- Use the volume up and volume down keys to select the "wipe cache partition" option and press the Power button to activate the option and clear the mobile cache.
6- After a few seconds you will return to the previous screen, with the volume buttons go to the option "wipe data / factory reset" and press the power button to enter. A screen with many NOs and a YES will appear, with the volume keys again go to the YES and press with the power key.