AstriCon 2024: VoIP 3.0 – The Future of VoIP & AI
Shlomi Gutman from Voicenter explains how the evolution of AI in recent years has fundamentally changed our perception and interaction with technology. In telephony, the simple SIP-based PBX has migrated to the AI Cloud, opening up possibilities that underscore the substantial potential AI holds within VoIP and Asterisk with use cases like: Voice BOTs, Call transcription, Call summarization, Emotional analytics, Improved Call Routing, Optimized lead-to-agent matching, Anti-fraud voice analysis, and more.
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