AstriCon 2024: Integrating Call Transcription with FreePBX
Thomas Michel from Threads Software Ltd walks us through deploying top-tier call transcription using FreePBX systems, overcoming CDR limitations with CEL, and mastering call summarization. A real-world case study highlights challenges in FreePBX integration and effective strategies. This talk compares a FreePBX call plan and API usage with intercepting SIP traffic from subscribers' LAN. Learn how AI improves transcripts, extracts data like credit card numbers, and generates concise, AI-powered call summaries for quick overviews.
https://www.asterisk.org/