Microsoft Engineer Reviews Phone Number Options for Teams Phone
Operator Connect, Microsoft Calling Plan, and Direct Routing. These are the three different ways of adding phone numbers to Microsoft Teams. Chances are right now your Microsoft Teams is only setup for internal calling. But if you add a phone number, you can make or receive calls with anyone inside or outside your organization. In this video I compare the three different ways you can add a phone number and highlight the strengths of each method. Here are the topics of discussion:
0:00 Why Add a Phone Number?
1:27 Microsoft Calling Plans
1:48 Direct Routing
2:51 Teams Survivability (SBA)
4:29 Analog/PBX Integration
4:53 Operator Connect
6:58 Mix and Match PSTN
7:31 Detailed Comparison
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For a more detailed look on Microsoft Calling plans and Phone System, checkout my previous video here: • Microsoft Engineer Explains Teams Pho...
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👋 Who Am I?
Hi! My name is Shervin Shaffie. I am a Microsoft Technical Specialist focused on Teams, a former Cisco Technical Solutions Architect that covered Collaboration, and a Contact Center engineer at the beginning of my career. I studied Electrical Engineering at the University of Waterloo and moved into the tech field in 2000. This channel is my attempt to give back to anyone interested in this space. Whether you are a student that wants to pursue a job in this field, a customer looking to better understand the tech, or an employee curious to learn more, take a look and post any comments you may have. I am always learning too and am happy to share with you all that I know - enjoy!
This video represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
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